Personalised Digitally Printed Products

Step 1: Ordering

+ Once you’ve settled on your favourite design, head to the products page and place your order. The first proof is sent by email within 24 hours of ordering (Monday - Friday). We aim to respond to proof changes on the same day

Artwork and wording will be laid out in the same format as that shown on the products page, including letter-case. If you'd like a different colour, letter-case, alignment or to combine designs, just add a note in the wording box

+ We recommend ordering in good time of your event. Unforeseen delays should be accounted for in the timeline

+ Remember to check your junk folder if our email doesn’t arrive in your inbox as expected

Step 2: Proofing

+ This where you will be able to see your customisations take shape and ask us to make any changes if needed. We will make as many changes as needed to ensure you are completely happy with the final artwork before going to print

+ Although we will correct grammatical errors or spelling mistakes where they have been noticed, the customer is entirely responsible for checking the proof. Any mistakes or errors not noticed during the proof process may be subject to an adjustment and reprint charge

Step 3: Printing

+ We aim to print all orders within 7 working days from proof approval. Approval received after midday (1200 GMT) will be carried forward to the following working day

Step 4: Shipping

+ You will receive an email once your order has been packed and posted. See Shipping for shipping estimates 

 

Personalised 'By Hand' Products

Please place your order online. A proof is not supplied for items personalised by hand. You will receive an email once your order has been made, packed and posted

If your order contains digitally printed and made by hand items, all items will be dispatched at the same time

 

Notes

Our goods are designed in-house, meaning we have complete control and flexibility. We will happily adapt the design and colours to suit your theme. Minimal changes are usually at no extra cost. If you would like something completely unique, please get in touch with your requirements